Show All Answers

1. How do I learn CPR?

The Hanover Park Fire Department have firefighters certified to teach CPR through the American Heart Association. We teach Basic Life Support CPR for healthcare providers as well as Heartsaver CPR for the public that are interested in learning CPR.

For more information on our CPR classes or to register for a scheduled class visit: CLICK HERE

2. Can I get my fire extinguisher serviced or re-charged at the Hanover Park Fire Station?

Unfortunately, the fire department does not service, refill, or recharge fire extinguishers. Most household extinguishers are disposable or are a “one-time use”. They are typically made with a plastic cylinder. Metal fire extinguishers can be serviced by a certified fire extinguisher service company or agency.

3. My smoke alarm or carbon monoxide detector is beeping, and I am not sure why. I do not want to call 9-1-1. Should I call the non-emergency number?

Call 9-1-1

The fire department can determine if the alarm is sounding because of an emergency or if it is malfunctioning. It is always safer to call 9-1-1. Once you call 9-1-1, evacuate the house. This will help prevent you or your family from getting hurt or sick.

4. How often should I test my smoke alarm?

It is recommended you test your smoke alarm every month. If your alarm has a battery, it should be replaced every time you change your clocks for daylight savings time. Most new alarms have a 10-year battery life. It is important to write the purchase date on your alarm to track the replacement date.

5. Why does a fire engine show up when I call for an ambulance?

All first responding vehicles are equipped with advanced life support equipment and paramedics. This means that if someone is in cardiac arrest, the engine crew can begin patient care and support until the ambulance crew arrives. The engine crew also provides any assistance the ambulance crew may need during an incident.

6. Can I leave old medications at the Hanover Park Fire Station?

The Hanover Park Police Department has a deposit box for old medications. The drop-off box is located inside the lobby of the police station at 2011 Lake Street. For more information call 630-823-5500.

7. Can I drop off used medication syringes and needles at the Hanover Park Fire Station?

Unfortunately, medical waste is not allowed to be dropped off at the Hanover Park Fire Station.

For local disposal options in your area, check the following website:  https://safeneedledisposal.org/

8. What should I do if I see flashing emergency lights approaching from behind while I am driving?

If possible, safely drive your vehicle to the right lane and stop. Wait for the emergency vehicle to pass. If you are at an intersection, do not enter the intersection until the emergency vehicle has passed through. It is always important to stay calm and be safe while operating your vehicle.

9. Does the Hanover Park Fire Department install child car seats?

The Hanover Park Fire Department offers child safety seat installation at either of our two fire stations. The safety seats will be installed according to manufacturer’s direction and a removal and reinstallation procedure will be demonstrated by the technician. The technician will also check for manufacturer’s recall and product updates.

Visit https://www.hpil.org/306/Child-Safety-Seats for more information and how to schedule an installation.

10. Why do firefighters break windows and cut holes in the roof when there is a fire?

Fire produces temperatures well over 1,200 degrees along with smoke and hot gases. At times it is necessary to eliminate heat, smoke, and hot gases before firefighters can enter a structure to extinguish the fire. The ventilation must be done quickly to help reduce fire spread and smoke damage.