Patient Records & Billing

Medical Reports & Records

Sherman Hospital, as the resource hospital, maintains all patient care records generated by the department. Questions regarding copies of a medical report should be addressed to Sherman Hospital EMS Office at:
1425 N Randall Road
Elgin, IL 60123
Phone: 224-783-8737

Costs

Hanover Park has a comprehensive cost recovery ordinance which allows patients to be charged for emergency medical services. Costs are as follows:

  • A charge of $12 per mile for transports
  • Advanced Life Support II with Emergency Transport: $1,200
  • Advanced Life Support with Emergency Transport: $900
  • Advanced Life Support with No Transport: $700
  • Advanced Life Support with Non-emergent Transport: $900
  • Basic Life Support No Transport: $525
  • Basic Life Support with Emergency Transport: $800
  • Basic Life Support with Non-emergent Transport: $800
  • Critical Care Transports: $2,000
  • Wait Fees for 30 minute intervals: $25

Billing Questions

Any billing questions should be directed to:
Andres Medical Billing
3323 N Ridge Avenue
Arlington Heights, IL 60004
Phone: 847-577-8811

Patient's Privacy

All patients receive a Notice of Privacy Practices form (PDF), either at time of treatment or mailed to their home address following the incident.