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1. Where can I find information about Outdoor Dining Criteria?

Information is posted on the Village Website and found through the Covid-19 Resources for Business page.

2. Where can I apply for the free signs or marketing assistance the Village is offering?

Resources are available on the Hanover Park Small Business Assistance page, under COVID-19 Resources for Businesses.

3. Do I need a permit to put up tents in my parking lot?

Yes. Permit applications for both outdoor dining and tents are available on the website.  For questions, please contact Inspectional Services at IServices.hpil.org or 630-823-5860.

4. How do I get the free signs and banners the Village is providing to businesses?

Please fill out the application available on our website.

5. What kinds of signs/banners are available to my business free of cost?

The Village will provide banners (3 ft x 8 ft) and double-sided sandwich board signs.  You must complete an application available on the website.

6. Do I need a permit for outdoor dining?

Yes, if your restaurant did not already have approved outdoor dining, you will need a permit.

7. What type of marketing assistance is the Village offering to small businesses?

The Village will be hiring a marketing company to help our businesses increase on-line presence with basic tools - claiming their Google Profile (Google My Business), setting a Yelp and Yellow Page listing, creating a Business Facebook Page, and/or building a simple online web landing page.

8. What is the cost of the sign for the outdoor dining or sign permits?

There is no cost.

9. What else do I need to submit along with my permit for outdoor dining?

You will need a rough site plan showing the location of your dining tables, chairs etc. AND written consent of the property owner.  Inspectional Services has created a Guideline document which is on the Village website.

10. How far apart do outdoor dining tables need to be?

Tables must be 6 feet apart to maintain social distancing.  Sidewalks may be utilized provided there is still means for pedestrian traffic on the remaining portion of the sidewalk.  The minimum remaining width shall be no less than 3 feet.

11. How long is the permit for temporary tents valid?

90 days.

12. Can I use the sidewalk in front of my restaurant for outdoor dining?

Yes, pending confirmation that there is adequate Life Safety access and passage way for wheelchairs.  Please complete a permit application available on the website or call Inspectional Services at 630-823-5860.

13. Will beauty salons and barber shops now be able to use sandwich board signs?

Yes, temporarily.

14. Can signs be put in the grass areas of the strip mall my business is in?

Please contact Inspectional Services at 630-823-5860 to determine sign placement.

15. What are the hours I can allow outdoor dining?

Weekdays (Sunday-Thursday): until 10:00 pm, Weekends (Friday & Saturday): until 11:00 pm